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Retail Store Manager

Harbor Freight Tools

This is a Full-time position in Oneonta, NY posted March 1, 2021.

nn We’re a 40 year-old, $4 billion national tool retailer with the energy, enthusiasm and growth potential of a start-up.

We have over 1,100 stores in 48 states across the country and are opening a new location every week.

We offer our customers more than 5,000 tools and accessories, from hand tools and generators to air and power tools, from shop equipment to automotive tools.

We provide our customers with the right tool for the right job at the right price, always delivering quality and value.

nn n n Job Requirements: n nn Our Store Managers lead teams to maximize the financial output of their stores through the optimization of talent, operational execution, and delivering a rewarding customer experience.  Our Store Managers act with urgency and are driven to achieve results.  They thrive on building high performance teams that execute with excellence.

Profit Maximization nn Drive sales to exceed financial goals Manage payroll and control expenses Foster a results-driven store environment Successfully execute special events                nn Operational Execution nn Prioritize workload Validate execution of standard operating procedure Ensure compliance to company policies A subject matter expert in all operational processes  nn  Talent Optimization                        nn Acquire high quality talent Training and developing Performance management Effectively staff and schedule Create a team atmosphere                                                 nn  Customer Experience nn Ensure a friendly environment Ensure items are in-stock Ensure items are priced right Maintain a neat, clean, and organized store Success Drivers:   Drive for Results             Uses data to set priorities and translates goals into action plans.

Consistently pushes self and others for results.

Manages internal and external communications.

Building High Performance Teams Acquires and retains the right talent Trains, coaches and provides feedback Develops team for growth.

Problem Solving           Is solution oriented, sees problems as opportunities.

Looks beyond the obvious and doesn’t stop at the first answers.

Keeps the goal in mind and is not  easily deterred.

Managing and Measuring Work Clearly assigns responsibility for tasks and decisions Sets clear and measurable objectivesMonitors process, progress and results and provides effective feedback.

Managerial Courage       Does not hold back what needs to be said and is not afraid to take action.

Provides on-time, direct, complete, and actionable positive and corrective feedback to others.

Customer Focus             Acts with internal and external customers in mind.

Understands and teaches how operational execution directly affects the customer experience.

Establishes and maintains relationships with customers and associates through respectful and effective communication.

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