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Director, Account Management (JR)

Broadridge

This is a Full-time position in Acra, NY posted June 7, 2021.

Company Description
Broadridge Financial Solutions, Inc.

(BR), a $4 billion global Fintech leader and part of the S&P 500® Index, is a leading provider of investor communications and technology-driven solutions to banks, broker-dealers, asset and wealth managers and corporate issuers.

At Broadridge, we do well by doing good.

Our unique culture is guided by the Service-Profit Chain-the idea that success is mutual, directly connecting employee engagement, client satisfaction, and the creation of stockholder value.

We enable better financial lives by powering investing, governance, and communications for our clients, their customers, and the financial services industry.
Job Description
Are you seeking a position within a growing company?

Broadridge is hiring!

Our mission is to attract, develop and retain extraordinary talent.

Being a place where exceptionally driven and hardworking people want to work is how we deliver award-winning services to our customers and ultimately create customer value.

Are you looking for a growing and dynamic firm where you can make an immediate impact?

If so, we encourage you to read below because Broadridge is growing!
Broadridge is looking to hire an Account Manager for our ICS business.

Investor Communication Solutions (ICS) helps clients in North America and Europe meet their regulatory compliance needs and manage critical communications to shareholders.

We serve banks, brokers, mutual funds, retirement funds, and corporate issuers.

Proxy mailings and vote processing account for a large portion of ICS; the industry relies on us for quarterly and annual meetings, disclosure communications, prospectus, and other financial communications, like tax reporting, to investors in equity securities and mutual funds.

ProxyEdge®, our innovative electronic proxy delivery and voting solution for institutional investors, helps ensure the participation of stockholders of many companies.
Job Responsibilities
Responsible for Account/Revenue Retention and Sales Origination through introduction of valuable products Participate in all aspects of client life cycle
– needs assessment, solutions, negotiations, retention/renewals and client experience/satisfaction Understand client’s strategic objectives and how Broadridge can partner on initiatives, listening for new product openings for ICS
– and for GTO Renewals-Track all existing ICS service contracts-Engage clients on upcoming contract renewals
– manage engagement through to execution Build relationship and new service strategy around renewal Proposal presentations, Coordinate legal terms Originate new sales opportunities within existing accounts, focusing on client needs and Broadridge strategic initiatives.

Introduce value of services addressing client issues/pain-points/service requests On-site presence at Client site
– to help develop and deepen C-suite and Senior Management client relationships and expand relationships to new areas at the client (i.e.

Procurement, Compliance, Marketing, WM/PCM Execs, Product, etc.) QBRs/Edgewood visits-Coordinate quarterly business review meetings for all active services-Provide industry and Broadridge updates, active service review, new service introduction, QBR info (related to business activity)-Introduce industry and product specialists Vendor Assessments-Coordinate required assessments for all business lines
– incl.

on-site visits -Maintain client awareness of BR security protocols and reviews Collaborate with Premier Account Teams as it relates to client relationship planning, execution and client issues including building and maintaining account profiles outlining client businesses, senior leadership, existing global relationships with BR and new sales opportunities.

Other Relationship Activities and Client Engagement
– help ensure daily inquiries are addressed
– filter to appropriate teams, critical issue points, etc.-Manage process improvement projects, SOWs, etc.

– work with all client-facing BR associates managing all activities-Review and address client survey responses while coordinating with Client Service teams -Solicit service feedback and provide back to applicable BR businesses-Coordinate site visits
– ‘day-in-life’, BR site visits, etc.

-Coordinate client-client engagement
– best-practices, references, etc.

Maintains constant awareness of current and planned development of products.

Remains current on industry issues.
Preferred Qualifications
8+ years related sales or account management experience with at least 5 in the financial services industry Bachelor’s degree in related field required; MBA preferred Proven track record of sales results and growth Ability to establish good personal and working relationship with clients and colleagues Deep understanding of financial industry Excellent presentation, interpersonal, and written communication skills Able to work in a dynamic environment Proactive/self-starter with strong follow through skills Willingness to travel at least 30% of the year
Why join Broadridge?
We offer a valuable benefits package effective date of hire including comprehensive healthcare (medical/prescription drug, dental, and vision), wellness benefits, fertility treatment, inclusive parental leave, life insurance, tuition reimbursement, disability benefits and more.

We support a number of associate-led networks where associates with similar backgrounds and interests can find peer support, shape company policy and culture, receive mentorship from senior members, and develop their careers.

We provide a competitive 401k plan with employer match and additional basic company contribution.

We encourage our associates to rest and relax by taking advantage of our generous paid time off program including vacation, personal holidays, sick time, and paid company holidays.

We strive to improve both our environmental impact as well as our industries’ by partnering with our clients to decrease their carbon footprint through digitization, data, and innovation.
Additional Information
Broadridge is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or any other protected status.

“Everyone Benefits from Diversity & Inclusion.

Diverse & Inclusive Teams Drive Growth.” US applicants: Click here to view the “EEO is the Law” poster.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation in the event you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability.

You may request a reasonable accommodation(s) by calling or by sending an email to

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