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Strategic Customer Representative

Sunbelt Rentals, Inc.

This is a Contract position in Islip, NY posted February 27, 2021.

Join Our Team!

Sunbelt Rentals strives to be the customer’s first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.

We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.

As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities!


The primary function of the Strategic Customer Representative is to increase market share within a select group of customers an high profile jobs. This will be accomplished by increasing product awareness and efficiency to corporate accounts while also focusing on bringing in new customers. This position will also serve a mentor/liaison role in the overall go to market sales strategy for the Greater New York City Metro area, coordinating efforts between regional leadership.

As a Facility Maintenance (FM) Strategic Customer Representative, you will drive the Power of Sunbelt to develop and grow Sunbelt’s strategic customers that conduct business with Sunbelt on a regular and increasing basis. Key to this position will be a focus on helping FM customers understand the value of solution-based rental vs. ownership. This position will also be responsible for providing consistent communication to the Sunbelt team to build enthusiasm and momentum.

Position Responsibilities:

  • Management of customer relationships and account development.
  • Will serve in a leadership/mentor capacity to outside sales reps in the organization
  • Make office and field visits to build on or create new relationships.
  • Discuss upcoming jobs and equipment requirements.
  • Assist in the bidding process.
  • Act as a resource for local and national information.
  • Promote specialty businesses including pump and power, industrial, remediation, etc.
  • Investigate and resolve any issues including contract, invoice, service, etc.
  • Identify new customers.
  • Meet with the customer to identify their needs.
  • Review the program with the customer and identify the benefits for their company.
  • Extend an invitation to the program.
  • Create corporate account agreements and complete the new corporate account check list.
  • Review the customer’s account with accounts receivable on a monthly basis and resolve any issues.

Other requirements:

  • At least four years previous sales management experience, rental sales preferred.
  • Ideally 3+ years selling in the Facilities space
  • Knowledge of different phases of construction, equipment applications, features, benefits, operation and specifications required.
  • Must have excellent oral and written communication skills, along with effective supervisory skills.
  • Computer literate, including Windows, Adobe Acrobat, and the Microsoft Office suite of products
  • Cold calling experience
  • Comfortable calling local, regional and national corporate offices.
  • Strong presentation skills
  • High energy, entrepreneurial–spirited self-starter
  • Able to lift, bend, stoop, squat, reach, crouch and kneel.

Sunbelt Rentals is an EOE.

The above description covers the principal duties and responsibilities of the job. The description shall not, however, be construed as a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day.

Gear up for an exciting career!

If a current Sunbelt Rentals employee has referred you for an employment opportunity please notify them that you are applying for this position. In order for the employee to get a referral bonus they need to contact their regional recruiter.

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