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Call Center Sales Manager

SustenCorp - Energy & Environment

This is a Full-time position in New York, NY posted June 10, 2021.

“SustenCorp develops sustainable energy solutions to help clients save money and the environment.

We are an equal opportunity company looking for individuals that want to make money while building a more sustainable society.

Our Call Center Sales Manager is expected to:

– Recruit, manage and support sales team with skills, strategies, and techniques to enhance growth of the company
– Communicate often with sales team with progress and updates to resolve any obstacles
– Work effectively and cohesively with our Marketing and Engineering teams to identify market trends
– Create company policies and procedures
– Track and document employee time (Punctuality, Attendance, AHT, ACW and BP %)
and performance results daily to ensure all goals are met or exceeded in *ARS, ABP, PKG, VOC, CR, NFCR, CC and other KPI?s as requested.
– Identifies performance gaps and prepares action plans for effective coaching and performance improvement during one-on-one feedback
– Perform other general office management duties as needed

The position requires:

– Strong supervisory skills
– Minimum of 3 years of experience as a Sales Manager in a Call Center
– Self-starter personality
– Strong written and verbal communication skills
– Must be able to work independently as well as within a team environment

Specific training will be provided on the technologies we offer.

SALARY: Commensurate with experience.”

Job Type: Full-time


  • Call Center: 2 years (Required)


  • Associate (Required)


  • New York, NY (Required)
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