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Hairclub: Center Manager – Albany

Hairclub

This is a Full-time position in Schenectady, NY posted February 4, 2021.

SCOPE AND ESSENTIAL RESPONSIBLITIES: Achieve volume, revenue, and profitability goals Appropriately staff and manage center talent and hold entire team accountable Implement and execute of all company strategies, programs, and communications Assure experiential needs of potential and actual clients are exceeded by appropriate team member(s) Advance the Center?s operations by initiating, coordinating, following, and enforcing program, operational, and personnel policies and procedures Generate local marketing, lead generation, and staff pipeline Perform other reasonable duties as assignedSCOPE AND ESSENTIAL RESPONSIBLITIES:* Manage the Center Team by holding employees responsible for their job duties and accountable to meet or exceed expectations while following HairClub policies and procedures* Collaborate with Field Leadership and Corporate Departments to maximize profitability, meet or exceed goals, and motivate teamKEY MEASURES OF SUCCESS: Increase Center?s Client Retention and Growth Meet or Exceed Total Center Revenue Meet or Exceed Center?s Profitability Goals Meet or Exceed Improve Net Promoter Score (?NPS?) Maintain Highly Engaged Workforce QUALIFICATIONS:* At least five (5) years of relevant management experience* Relevant sales and long-term client relationship experience* Experience with profit and loss statements (?P& L?)KEY COMPETENCIES: * Hyper-focused on exceptional client experience* Communicate effectively with all persons in the Company* Build professional relationships* Utilize superior organizational and time management skillsEducation High School

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