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Customer Service Representative

Tri-State Consumer Insurance Company

This is a Contract position in Jericho, NY posted December 13, 2020.

Job Description Growing Nassau based auto/homeowner Insurance Company called Tri-State Consumer Insurance Company, also known as TSC>Direct seeks professional and dependable customer service representatives. Is this you?Who we are:TSC>Direct insures safe drivers and responsible homeowners of New York City, Long Island, and parts of Westchester. For over 30 years we have offered the most competitive rates in auto insurance and homeowners insurance in the New York Metropolitan area.The Position: As a Customer Service Representative, your responsibilities will include: answering 50+ inbound telephone calls per day, taking payments, explaining coverages, making policy changes, addressing underwriting inquiries, explaining cancellations and non-renewals, and handling customer requests received through mail, email, and in person.We have an open office team oriented environment at TSC>Direct. New customer service representatives will have a 6 week comprehensive training program in order to enable your success.Positions Available:Monday- Friday 9am – 6pm and one Saturday a month (one day off during the week)Qualifications: Excellent customer service skills (previous experience helpful, particularly in a call center environment)Strong communication skillsStrong attention to detail and time management skillsAbility to work in a fast paced, high volume call centerStrong work ethic and focus on excellenceHelpful- College credits or degreeWe offer an excellent benefits and compensation:-Salary-Medical/Dental & 401K matching-Training Program TSC>Direct is an Equal Opportunity Employer and strongly supports the Drug-Free Workplace Policy.

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